Boston Scientific Customer Care Rep - S2 

China, Hong Kong 

525752547

[[Hong Kong]]

Full-time

Key Responsibilities:

• Provide support to customers with shipment and billing orders.
• Facilitate communication between the sales force and in-house contacts to resolve order processing and customer issues.
• Communicate back order and product allocation issues to the sales force.
• Assist the sales force in locating and transferring products as needed.
• Perform all entry-level tasks and demonstrate the ability to multi-task.
• Participate in specialty task teams (e.g., Bulk team, Iris team).
• Serve as a coach for new hire training.
• Participate in ongoing training, procedure review and development, reporting, and compliance activities.
• Any ad hoc projects.

Qualifications:

• Minimum of 3 year of relevant experience with a degree or a higher diploma, or an equivalent combination of education and work experience.
• Strong communication and problem-solving skills.
• Ability to multi-task and work in a fast-paced environment.
• Experience in supply chain / logistics customer service or a related field is preferred.

Additional Information:

• This role is deemed safety-sensitive and candidates will be subject to a reference check as a pre-employment requirement.
• Boston Scientific is committed to fostering a diverse and inclusive workplace.