Capital One Principal HR Associate 

Mexico, Mexico City 

520932972

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Principal HR Associate

What You’ll Do:

• Work closely with internal and external stakeholders in the hiring and background screening process for candidates who have been made an offer for employment.

• Connect with candidates (verbally and through email) to navigate the candidate through the background check process.

• Work with our vendor to provide any missing information to continue the background screen.

• Work with our downstream partners to provide internal status updates to leadership and teammates.

• Partner with the Learning & Development team, and other HR functions to support the onboarding and integration process for new associates into Capital One

• Serve as a beacon of the Capital One Values in all interactions with candidates and new Capital One associates

• Help HR Leaders identify and implement process improvements that enhance the associate experience and/or operational efficiency

• Support management of relevant departmental data systems, including candidate tracking database, budget tracking, decision-making tools and ad-hoc reporting requests

• Partner with internal clients and HR Business Partners to deliver top-notch associate experiences

Basic Qualifications:

• High School Diploma, GED, Equivalent Certification or Military Experience

• At least 1 year of process management experience

• At least 1 year of experience in a customer-facing role

• Proficient in Microsoft Office

• Intermediate-Advanced English fluency

Preferred Qualifications:

• Bachelor's degree or military experience

• 3+ years experience in direct process support in a multi-step program

• Professional in Human Resources (PHR) certification

• 3+ years of experience in Human Resources

• 1+ year of experience with Salesforce

• 1+ year of experience with Workday