Philips Order Management Specialist German 

Poland, Łódź Voivodeship 

520880044

Order Management Specialist with German

Your role:

• Managing end-to-end order process: order booking, tracking, order processing in SAP, securing of wholesale and distribution order, price control, delivery
• Managing inbound and outbound calls (big part of the day) with Business Customers (Dental Professionals) and Philips Sales Representatives
• Close cooperation with the fields of logistics, accounting, sales, controlling, credit, sales assistance, Data Management, Marketing, Service, Planning / Scheduler
• Recording and processing of logistic customer complaints
• Clarifying differences including cause analysis in the area of service and working with error lists(for prices and other incompleteness)

You're the right fit if:

• You have proven track record of managing orders or customer service experience
• You have minimum 1 year of experience within Supply Chain, Customer Services or Sales Support
• You have fluent German and English language (level B2 or higher)
• You have strong communication and problem solving skills
• You are detail oriented
• You have working knowledge of SAP

Our benefits:

• Hybrid model of working
• Annual bonus based on performance achieved
• Private medical care with the option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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