The candidate may be required to manage some of the internal channels including, not limiting to, group mailbox, SharePoint, Viva Engage pages etc.
Your key responsibilities
- Manage communications and engagement programs for EY’s multiple people audiences; proactively identify their diverse needs
- Work with the team leaders on the rollout of internal communications and engagement programs
- Help execute the communication and engagement strategy, and associated implementation.
- Develop strong relationships with internal clients and colleagues at all levels.
- Help develop and deploy consistent communications plans that reach key internal audiences, while allowing for local input, customisation, and integration of messages in appropriate channels
- Help execute campaigns with high quality and engaging communications to compel people to take action.
- Track effectiveness of communication campaigns and manage feedback channels, using associated information to make recommendations in order to improve strategies
Skills and attributes for success
- Support EY brand, understand, implement, and strictly adhere to the quality standards and procedures established by EY, including verbal and branding guidelines
- Pursue and share best practices within the team
- Engage with key team members to identify their objectives, strategies, target audiences, differentiators and other aspects
- Demonstrate eye for detail and ensure all deliverables are of high quality
To qualify for the role, you must have
- Overall 7+ years’ experience and 5+ years’ CE experience
- Graduate – Bachelor’s or master’s degree – preferably in marketing, journalism, communications or public relations.
- Knowledge of and skills in delivering contemporary marketing (including digital) and communication initiatives and measurement tactics
- Work closely with the team to deliver on regional priorities; align communications with EY’s global and area level performance agendas
- Enable and demonstrate innovative thinking and inspire innovative action; leverage communications to inspire others
- Be able to challenge peers and senior stakeholders while remaining constructive
- Enable knowledge sharing within the team; be able to synthesize information from others; connect all facets of the business development when initiating, developing, and implementing marketing and communications projects; help the business address its big issues; serve as an organizational connector
Ideally, you’ll also have
- An up-to-date industry knowledge on brand, marketing and communications trends and challenges
- Proven ability to develop and lead the implementation of communications plans in internal communications
- Experience in working with stakeholders across multiple groups and geographies and coordinating the work with various stakeholders in a virtual environment
Technologies and Tools
- MS Office – Word, PowerPoint and Excel
- Desirable – Content CMS, Communications analytics, Videos scripting, SharePoint
- Digital and marketing automation platforms, basic understanding of communication platforms and aggregator tools
What we look for
- Creative Quotient
- Communication Skills (Comprehend, Verbal & Written)
- Listening Skills
- Result Oriented
- Time Management
- Customer Focus
- Personal Learning & Development
- Planning and Organizing
What you can expect:
- Drive your career
- Success as defined by you. Your passion amplified by our purpose. Solving the world’s toughest challenges while building a better working world, together.
- We provide the scale, teams and the tech. We'll show you what’s possible, so you’ll see opportunities where others see challenges.
- With our help, you can make a meaningful impact, your way.
- We provide a foundation for you to create and personalize your career, with success defined by you.
- Manage your performance
- Connect with each other through better conversations,
- Find out how we support your career and growth
- We recognize your contributions and efforts to team and serve our clients throughout the year.
- Varied experience
- Challenge the way you experience the world.
- Multicultural thinking, teaming and working are at the heart of our shared success.
- A career as unique as you are. It’s yours to build.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.