Ebay Head – Category & Seller Operations 

India, Maharashtra, Mumbai 

518310014

Seeking a dynamic, data-driven leader to drive category growth and seller operations within assigned regions. Beyond operational oversight, you'll support the GM in annual strategic planning, executive reviews and global best practice implementation.

• Strategic Vision: Ability to develop and execute a long-term strategy for the growth and success of the assigned product categories.
• Data-Driven Decision Making: Utilize analytics and market insights to identify trends, opportunities, and areas for improvement within the category.
• Commercial Acumen: Deep understanding of retail economics, pricing strategies, and revenue optimization techniques to drive profitability within the category.
• Vendor Management: Experience in sourcing, negotiating, and managing relationships with vendors and suppliers to ensure a diverse and high-quality product assortment.
• Cross-Functional Collaboration: Work closely with various teams including marketing, operations, and finance to align category strategies with overall business objectives.
• Customer-Centric Approach: Prioritize customer satisfaction by understanding their needs, preferences, and behaviours, and tailoring category offerings accordingly.
• Leadership: Inspire and motivate a team of category managers and specialists, providing guidance, coaching, and mentorship to drive performance and growth.
• Results Orientation: Demonstrated track record of delivering measurable results and achieving business objectives within the assigned category.
• Problem-Solving Skills: Strong analytical and critical thinking abilities to identify challenges, develop innovative solutions, and overcome obstacles in category management.
• PowerPoint and Executive Deck Making: Proficiency in creating compelling presentations and executive decks to effectively communicate strategies, performance metrics, and insights to stakeholders

• Category Management
  • Develop annual and quarterly plans for specific rollup categories and geographies.
  • Strategically prioritize partnership opportunities for new supply onboarding.
  • Collaborate with cross-functional teams to identify and assess support needed for successful execution of category plans.
  • Conduct regular reviews of weekly and quarterly performance metrics to track progress against category objectives and KPIs
• Seller Operations
  • Drive seller eBay Seller playbook for growth.
  • Run seller engagement and seller training for marketplace seller
  • Drive Seller NPS
  • Drive continuous seller performance improvement projects based on data insights
• Leadership Team
  • Facilitate key processes such as long-term strategic planning and strategy development: Collaborate with the GM and other key stakeholders to support the development the BU's overall strategic direction and objectives.
  • Support the GM in Executive Reviews and Business operating plans.

• Post-Graduation required; MBA preferred
• 12+ years of experience in running and managing operations for an MNC across time zones.
• 8+ years of leadership experience in Category management, sales, business development, or partner management within the ecommerce or technology sectors, with exceptional written and verbal communication skills.
• Excellent relationship builder with strong positive attitude
• Ability to both plan and execute
• Challenge and negotiate with partners where required while maintaining positive relationships
• Work within a dynamic environment and balance multiple priorities.
• Capable of excelling in a changing environment

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