Citi Group In-Business Quality Assurance Practices & Governance Enablement Lead 

United Kingdom, England, London 

517679218

The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.

Responsibilities:

• Responsible for coordinating activities across the In-Business QA Practices & Governance team in accordance with In-Business QA standards, Citi policies and local regulations.
• Supporting the Head of Practices & Governance in leading the development of the Practices & Governance team through the coordination of training across the team.
• Managing the Managers Control Assessment program for In-Business QA in conjunction with Client controls team.
• Management In-Business QA's remediation of control issues.
• Identify and manage regulatory requirements applicable to In-Business QA.
• Preparation of responses to regulatory requests received by In-Business QA.
• Design,creation and maintenance of an In-Business QA Practices & Governance SharePoint site.
• Liaise with Internal Audit and second line of defence assurance functions for In-Business QA.
• Lead the execution of thematic WCR program QA reviewsto identifythematic root causes from QA reviews and provide insights to senior Wholesale Credit Risk management.

Skills/Competencies:

• Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi
• Proven culture carrier
• Ability to think ahead and plan.
• Impeccable interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
• Organizational skills to manage time and prioritise effectively with little to no supervision
• Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

Qualifications:

• Extensive experience in Internal Audit or Risk management
• Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Time Type:

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