Job Description:
Job Description
Job Description:
ISO 8583 Payment processing for Merchant Services, Unix, Splunk, Dynatrace, Production support knowledge on Merchants or Payments Domain, AWS will be added advantage.
Responsibilities:
You will be responsible for support of applications relative to Merchant & Payment industry, Cards, POS Terminal and transaction processing protocols i.e., ISO 8583, fixed length message formats etc.
As a Support Engineer, you can look forward to:
· Supporting card transactions for Visa, MC, AMEX, DISC.
· Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices, and procedures.
· Making strong technical decisions and complete tasks & assignments under limited supervision.
· Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.
· Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.
· Assisting the team in devising new support processes and ensure their implementation as per company policy.
Requirements*
Foundational Skills:
Extensive experience in supporting payment gateway or processor for Merchant Services.
Desired Skills:
Networking – Cacti, Python
Work Timings*11.30AM to 8.30PM
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