Truist Lightstream Underwriter - San Diego CA 

United States, California, San Diego 

514887616

Regular or Temporary:

English (Required)

1st shift (United States of America)
Please review the following job description:Review and evaluate LightStream applications with loan amounts requested up to $100,000 to determine if the borrower meets established loan eligibility guidelines. Must be able to underwrite all loan purposes and be able to switch quickly between the qualifications of the application versus the need for the purpose. This position is a lead Underwriter on the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Must be able to analyze information received from the loan application and credit reporting agency in order to assess the applicant’s character, capacity and credit history to judgmentally determine the applicant’s ability to repay the loan.
2. Provides prompt and efficient review of verification documents for accuracy and legitimacy. Clearly notates reasons for verification pass or fail. May require the client resubmits documentation if it does not verify.
3. Identifies and escalates document manipulation concerns and fraud risk concerns to Manager.
4. Must have a basic understanding of fraud mitigation procedures in order to prevent approving a fraudulent loan application.
5. Must be able to analyze loan applications and make decisions within target response service levels and meeting LightStream’s credit and operational risk tolerances.
6. Make outgoing calls and receive incoming calls to the Underwriter phone lines.
7. Work closely with Underwriting, Account Services and Fraud teammates to resolve any questions to ensure a quick response time for customers.
8. Provides coaching and support to other Underwriters roles by reviewing difficult loan applications and providing guidance on processing.
9. Manages day to day of teammate performance, work queue and phone queue allocation to distribute work and ensure team KPIs are met.
10. Must adhere to KPI standards for Underwriters at this level.
11. Meet/exceed monthly performance requirements as evidenced by Ongoing and QC Reviews
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s Degree
2. Proven mastery of the LS Underwriter 3 job responsibilities or equivalent Underwriting experience
3. Ability to work in a fast-paced, multitasking, and team-oriented environment
4. Strong verbal and written communication skills
5. Ability to focus on tasks at hand, interpret information logically to solve problems, and answer questions via phone and email appropriately
6. Ability to provide clients and teammates with excellent service

Preferred Qualifications:
1. Call Center Experience
2. Customer Service Experience
3. Underwriting or Loan Processing Experience

The annual base salary for this position is $81,000 - $91,000.