To provide elevated focus through the supply to firstly create superior On Time availability and strong delivery controls for defined articles at Retail Intro/Launch. Executing all system & communication related activities, ensuring that critical launch demand fulfilled via European Fulfilment Centers will be satisfied on time creating high launch on time delivery (LOTD).
Key Responsibilities
- Work with and support other Omni channel Fulfilment functions Inbound planning, Fulfilment Center Planning, Customer Fulfilment & deployment with the aim of driving LOTD delivery for launch.
- Create visibility of availability status for critical articles at RID/HLD
- When supply constrained execute ad-hoc allocations in line with business priorities
- Ensure that allocation horizons are managed to capture launch demand
- Provide visibility of launch volumes and ship dates to EFCs to prepare operationally
- Lead cross-functional meetings to share the availability expectations and plan flow of goods
- Liaise with Inbound planning- and Fulfilment Center Planning to ensure key launch priorities have the highest priority at origin and intake
- Provide information to key stake holders within Europe Demand Planning and Europe Marketing
- Assess impact of changes to RID/HLD change RDD/CDD when required and communicate to other stakeholders BU/Markets
- “Process owner” for strategic launches. Thorough understanding of all marketing and business needs. Establish standard framework and templates/reports
Key Relationships
- Product Supply
- Omni channel fulfilment teams (Inbound planning, Fulfilment Center Planning, Customer fulfilment, deployment)
- European Fulfilment Center Operations
- Account operations & Customer service teams
- Global IT
- Europe Marketing Operations
- Europe Demand Planning
Knowledge, Skills And Abilities
- In depth knowledge of supply chain mechanics
- Process thinking
- Strong reporting & analytical skills
- Operations as well as commercial mindset
- Excellent knowledge of Customer Service processes
- Demonstrating initiative and acting result oriented
- Ability to accept and meet critical deadlines with good planning and organization skills
- Strong communication skills
Requisite Education And Experience / Minimum Qualifications
- A university degree with emphasis in the areas of business, information systems, logistics or operations
- Two to three years of work experience in supply chain management
- Strong skills in ERP (SAP)/WMS systems, Power BI & Microsoft Office Suite
- Ability to work within different cultures and levels
- Fluent in English (oral and in writing)