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AWS Support provides global technical support to a wide range of external customers as they build mission-critical applications on top of AWS services. As a senior member of the AWS Support Leadership team, you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications.About the RoleAs a Senior Operations Manager, you will inspire and lead managers to provide leadership & management across our support organization. You have a passion for cloud technology and operational excellence, and provide our customers with an exceptional experience in their time of need with highly technical and customer focused service. You have people management skills and demonstrate an ability to deliver through others. You will be able to effectively engage with all levels of the organization globally to deliver key outcomes for the business.Responsibilities
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