Create business cases, PRDs, and requirements for customer security and cybercrime & abuse use cases.
Define product strategy, engage stakeholders, and maintain clear documentation for development teams.
Leverage AI/ML for real-time cybercrime & abuse identification products, including performance testing and iteration.
Collaborate with engineering, product, legal, risk, and business teams on customer security protection products.
Advocate for customer security, develop best practices, and act as a cybercrime subject matter expert.
Define and track key operational metrics.
Support projects throughout the development lifecycle, lead initiatives, mentor team members, and apply agile methodologies.
Effectively communicate complex technical concepts to both technical and non-technical audiences.
Bachelor’s degree or equivalent professional experience.
3+ years of product management or related technical experience in security, privacy, or a similar domain, including developing or launching relevant products or technologies.
Exceptional written and verbal communication skills.
Proven ability to explain and present intricate analytical findings clearly to individuals without technical expertise.
Capacity to thrive in a dynamic, iterative development setting.
A strong commitment to personal integrity, professional conduct, and ethical standards.
Demonstrated ability to work effectively both independently and collaboratively within diverse, cross-functional teams.
Proven experience working with cloud environments (GCP, AWS, Azure).
Familiarity with machine learning and Artificial Intelligence (AI) technologies.
A track record of building products focused on customer protection and internet safety.
One year of experience in an investigative capacity, specifically in developing machine learning-based products or creating ML-driven classification/ranking systems.
Experience with Abuse Detection and Security Analysis.
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