Required Qualifications
- High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 3+ years’ experience supporting IT equipment or related technology or related experience working with technical teams OR equivalent experience.
- 1+ year(s) experience directing, supervising, or managing others.
- Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
- The successful candidate currently has the ability to obtain Reliability Status screening from a duly authorized department or agency of the Government of Canada. This process includes but is not limited to:
- Verification of identity, background, education, professional credentials, personal and professional references, credit check and criminal background check.
- Reliability Status screening may also require a security questionnaire and security interview.
- To obtain the requisite clearance within required timelines, applicants must have five (5) years of continuous Canadian residency and must not have lived or worked outside of Canada for more than six (6) months during that timeunless Microsoft is satisfied that the requisite clearance can nevertheless be obtained within required timelines.
Preferred Qualifications:
- Associate degree in Computer Science or related field and/or equivalent work experience.
- 4+ years’ experience supporting IT equipment or related technology.
- 4+ years’ experience working in a production, mission-critical 24x7x365 data center environment.
- Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt).
- 2+ years’ experience leading diverse, technical, or IT workforce of up to ten employees.
Data Center Technicians M3 - The typical base pay range for this role across Canada is CAD $78,500 - CAD $146,000 per year.
Find additional pay information here:
August 17, 2025