Microsoft Senior Technical Specialist - Compliance 

Singapore 

510465872

The responsibilities of a Compliance Technical Specialist extend beyond mere compliance checks. They involve active engagement with various stakeholders to impart the importance of data governance and to demonstrate the capabilities of Microsoft Purview. This includes conducting detailed demonstrations, crafting proof-of-concept models, and providing technical guidance to ensure that customers fully grasp the value of robust data management and compliance tools.

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.
• At least 5 years of experience in data governance, data management, data quality, or data security roles, preferably in cloud environments.
• Strong knowledge and hands-on experience with Microsoft Purview, or similar data governance solutions such as AWS Glue, Google Cloud Data Catalog, Collibra, Informatica, or Alation.
• Proficient in data modeling, data cataloging, data lineage, data classification, data policies, and data compliance standards and regulations.
• Excellent communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Strong problem-solving, analytical, and troubleshooting skills, with the ability to work independently and as part of a team.
• Passionate about customer success and satisfaction, and willing to go the extra mile to deliver high-quality solutions and services.
• Certification in Azure Data Fundamentals, Azure Data Engineer, or Azure Data Scientist is a plus.

1. Customer and Regulator Issue Management
• Own assigned customer and regulator issues associated with cloud regulatory compliance, privacy, data location, and other common issues.
• Work with the virtual team (vTeam) to address customer issues and regulatory requirements.
2. Standardization and Documentation
• Standardize compliance solutions into repeatable approaches.
• Prepare excellent documentation that exists at the intersection of regulatory requirements and technical features.
• Handle proactive projects related to compliance, privacy, regulatory affairs, or data governance as assigned.
3. Customer Engagement and Technical Wins
• Scale customer engagements by remediating blockers and ensuring technical wins for end-to-end Microsoft Security and adjacent technologies.
• Engage with customers proactively and independently.
• Use knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers as a trusted advisor for Microsoft Security and Compliance.
4. Data Governance and Compliance Solutions
• Engage with customers and prospects to understand their data governance and compliance challenges and requirements and propose Microsoft Purview as a solution.
• Deliver technical presentations, demos, and workshops to showcase the capabilities and benefits of Microsoft Purview.
• Design and implement proof-of-concepts and pilots using Microsoft Purview to demonstrate its value and alignment with customer needs.
• Provide technical support and guidance to customers during their adoption and deployment of Microsoft Purview, and troubleshoot any issues or challenges they may face.
• Build and maintain relationships with key customer stakeholders and decision-makers, acting as their trusted advisor and advocate.
5. Collaboration and Field Feedback
• Collaborate with sales, pre-sales, and delivery teams to ensure a smooth and successful customer journey from opportunity to closure to renewal.
• Partner with product and engineering teams to provide feedback and insights from the field, influencing the roadmap and direction of Microsoft Purview.
• Stay updated on the latest trends and developments in the data governance and compliance domain, sharing best practices and learnings with the broader technical community.
6. Scaling Through Partners and Strategy Development
• Engage in partner sell-with scenarios and support partner technical capacity.
• Contribute to Microsoft Security strategy development, shape strategic win plans, and tailor Microsoft messaging to the audience for compliance opportunities.
7. Solution Design and Proof
• Demonstrate and oversee demonstrations, present and apply architecture patterns, prove capabilities and integration into customer environments, and drive cross-workload support for Microsoft solutions for compliance.
• Coach the team in addressing customer digital transformation and leveraging insights to align new or changing technology to customer compliance needs.
8. Education and Mentorship
• Act as a mentor for Microsoft compliance, its integration with other Microsoft products & services, and Microsoft Security solutions generally.