Microsoft Cloud AI Solution Architect CSA 

Taiwan, Taoyuan City 

51041476

You’ll architect and deploy world-class cloud infrastructure solutions on, enabling customers to becomeby applying scalable best practices from theand.

• Drive cloud adoption and AI innovation across Australia’s most influential financial institutions.
• Lead architecture and operational health engagements to accelerate customer transformation.
• Apply your domain expertise in banking, superannuation, and insurance to deliver tailored, high-impact solutions.

• Work with cutting-edge Azure technologies in a role that blends strategy, architecture, and innovation.
• Collaborate with some of Australia’s largest and most important commercial organisations.
• Thrive in a fabulous team culture that values collaboration, continuous learning, and having fun while doing meaningful work.
• Be part of a supportive, inclusive, and high-performing environment where your ideas are heard and your growth is championed.
• Enjoy flexible working

• Candidates with prior technical consulting experience in Databricks, Microsoft Fabric, Purview, or equivalent data warehousing technologies are highly preferred.
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience.
• 6+ years experience working in a customer-facing role (e.g., internal and/or external).
• 6+ years experience working on technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

Customer & Business Impact

• Deliver value-based solutions aligned with Microsoft methodologies to support customer operational readiness and business goals.
• Guide customers toward secure, resilient, AI-enabled, and optimised architectures to drive retention and expansion.
• Collaborate with account teams to build consumption plans and provide feedback to improve delivery offerings.
• Identify cross-solution opportunities and consult strategically to align technical solutions with customer outcomes.

Customer Engagement & Experience

• Translate customer challenges into industry-aligned solutions that demonstrate ROI.
• Build trusted relationships with technical and business decision-makers, including C-level stakeholders.
• Act as the voice of the customer, sharing insights to influence product development and improve customer experience.
• Lead resolution strategies for customer dissatisfaction and drive transformation acceleration.

Partner Collaboration

• Identify strategic partner opportunities and support technical pre-sales efforts.
• Lead initiatives to develop scalable partner offerings and influence adoption of new technologies.
• Maintain visibility in solution-specific communities and collaborate with internal stakeholders to share field insights.

Technical Leadership

• Identify gaps and drive improvements in products, processes, and methodologies.
• Provide thought leadership and contribute to scalable IP and frameworks.
• Mentor peers and lead upskilling initiatives aligned with solution area and corporate priorities.
• Represent Microsoft in internal and external technical forums, contributing to community engagement and brand elevation.