Job Description:
Job Description:
As a Junior Cyber Security Analyst, you will play a crucial role in ensuring the security and integrity of our organizations digital assets.
Collaborating with a dynamic team, you will intake cybersecurity related requests from internal and external entities that require triage, remediation or escalation.
Responsibilities:
- Answer incoming calls to assist with information security inquiries or issues
- Document all interactions accurately for record-keeping and analysis
- Follow established processes and guidelines to handle common issues
- Collaborate with team members to resolve more complex problems or escalate as necessary
- Monitor your assigned queues and work cases in an efficient and effective manner
Skills:
- Effective typing skills
- Familiarity with Cyber Security and Information Technology
- Strong problem-solving and critical thinking skills
- Effective communication and interpersonal skills