Cisco ServiceNow Technical Lead Java Python Angular 

India, Karnataka, Bengaluru 

507284261

You are adept at problem-solving and thrive in a collaborative environment, working seamlessly with cross-functional teams to translate business requirements into technical solutions. Your commitment to continuous learning keeps you at the forefront of technical advancements, and you are proactive in applying new knowledge to enhance existing systems. Your attention to detail, coupled with a strong sense of responsibility, ensures that you consistently deliver high-quality work and contribute to a culture of innovation and excellence.

• Solve complicated architecture problems to build scalable and extendable managed service platform catering to Cisco's customers.
• Coordinate between Product management, customer facing delivery engineers, support and other engineering teams.
• Take complete ownership from conception to production release by maximizing your ability to influence, facilitate and work collaboratively across teams.
• With the collaboration with other engineers, lead and implement required features in the ServiceNow platform and support the same.
• Lead, mentor and spread standard methodologies to other specialists on the team.

• 12-15 years of professional experience, with a Bachelor's or Master’s degree in computer science, Information Technology or a related field.
• 8-10 years of hands-on experience in ServiceNow application development, including leading and mentoring geographically distributed teams in development, testing and deployment activities.
• Proven experience in integrating ServiceNow with external systems and components.
• In addition to ServiceNow software development experience in at least one programming language (Java or Python) is must.
• In-depth expertise with ServiceNow modules including Incident Management, Problem Management, Change Management, user management and SLAs.
• Extensive experience with ServiceNow Service Portal and its customization.
• Hands on experience in Javascript backend and front end development and development using Angular JS
• Advanced knowledge in ServiceNow Administration and Application Development, including Transform Maps, Update sets and Workflows.

• Solid understanding of core Computer Science principles, with a focus on algorithms and data structures.
• Strong leadership skills, with proven experience in guiding a team to deliver high-quality solutions within deadlines, while fostering a collaborative and supportive environment.
• Exceptional communication and interpersonal skills, able to engage with both technical and non-technical stakeholders and effectively lead cross-functional teams.
• Comprehensive understanding of the Software Development Life Cycle (SDLC) and best practices, with an emphasis on agile methodologies

• Certified System Administrator (CSA) – Mandatory
• Certified Application Developer (CAD) – Mandatory
• ITIL Certification – Nice to have
• Certified Technical Architect (CTA) or Certified Master Architect (CMA) – Highly desirable
• Front-End Web Developer Certification (covering HTML, CSS, JavaScript/Angular) – Highly desirable