IBM Network Security Consultant-StealthWatch 

India, Maharashtra, Pune 

504362189

Customer Support:

• Respond promptly to customer inquiries, troubleshoot, and resolve issues related to target technologies.
• Provide remote support and on-site assistance as required, ensuring timely issue resolution.
• Working in co-ordination with customer and customer NI team ensuring to get deep understanding of customer network and traffic flows.

Technical Expertise:

• Demonstrate a comprehensive understanding of Cisco’s Security Products Portfolio.
• Stay updated on the latest developments in Cisco technologies and incorporate them into troubleshooting and support activities.
• Troubleshooting and Problem Resolution
• Excellent knack to Diagnose and resolve complex security and data routing issues involving Cisco hardware, software, and protocols in the shortest period.
• Ability to use advanced Troubleshooting methodologies
• Deep command of software diagnostic capabilities (traces, logs, show commands, performance measurements, deep knowledge of security, Switching and Routing protocols).
• Utilize network programming languages like Python and automation tools such as Ansible for efficient data collection, correlation and issue resolution.
• Collaborate with clients and network operators to plan and execute maintenance windows effectively.
• Creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues.
• Create and maintain detailed documentation, including knowledge base articles, troubleshooting guides, best practices, and comprehensive records of maintenance window activities.
• Document automated solutions using scripts and playbooks for future reference.

Qualifications / Required Skills

• 5-7 years of experience in working Cisco’s Security Technology Portfolio and working as a Technical Specialist to manage the overall operation for ‘Secure Network Analytics’ (formerly Steathwatch)
• minimum of 3-4 years of relevant experience
• Bachelor’s degree in Electronics and Communication, Computer science, Information Technology, or related field
• A solid foundation in Electronics and Communication, computer science or a related field provides the fundamental knowledge required for understanding networking principles and technologies.
• Cisco Certifications
• CCNP (Cisco Certified Network Professional)
• Demonstrates advanced knowledge and skills in Cisco networking.
• Validates the ability to plan, implement, verify, and troubleshoot complex network solutions.
• CCIE (Cisco Certified Internetwork Expert) Preferred
• A highly regarded expert-level certification that demonstrates a deep understanding of Cisco networking technologies.
• Expert written and oral communication skills, including experience with executive-level presentations.

Preferred Technical and Professional Expertise

• Knowledge of and experience with standard network logging formats, network management systems and network security monitoring systems, security information, and event management, network packet analysis tools, and forensic analysis tools.
• Knowledge of and experience with web proxy, firewalls, IPS, IDS, mail content scanning appliances, enterprise Antivirus solutions, Network Analysers, and domain name servers desired
• Demonstrated knowledge in one or more of the following areas: network security principles, host-based security principles, network and system administration, forensic analysis principles
• Knowledge related to the current state of cyber international relations, adversary tactics, and trends.