- Create an understanding of business contexts, requirements, objectives, and expectations of internal and external customers
- Work with the Tech Lead, Product Designer and Stakeholders to create a roadmap based on our strategy to build shared cross-product services to enhance the consistent user experience across our whole product portfolio
- Drive the discovery phase to uncover the needs of our customers and users
- Align priorities and maintain a prioritized backlog across all sources of work (for example other teams’ dependencies, tech strategy…)
- Own the team’s backlog, define, and write epics and stories in collaboration with engineers
- Communicate with and manage expectations towards the team and the stakeholders
- Manage for progress, help remove impediments to ensure delivery
- Be the spokesperson and ambassador of team achievements to the rest of the organization
- Work with all development process contributors, e.g., Product Managers, Architects, Project Management, Scrum Masters, Developers, User Assistance Developer and DevOps to establish and execute a flawless development process
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