In this role, you will:
- Manage and develop teams of individual contributors and managers in roles with moderate work complexity and risk in the Operations functional area
- Work with more experienced management to develop and execute business strategies
- Identify and recommend opportunities for process improvement and risk control development within the Operations functional area
- Develop and implement business unit strategies
- Provide expertise for technical, operational and processing functions related to business unit
- Determine appropriate strategy and actions of Operation management functional team to meet moderate to high risk deliverables
- Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility across business lines or functional areas
- Collaborate and influence all levels of professionals including more experienced managers
- Lead team to achieve objectives
- Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
- Manage allocation of people and financial resources for Operations
- Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:
- 6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of management or leadership experience
Desired Qualifications:
- Graduate or postgraduate in Business Management, Accounting, Finance or any related area
- In depth understanding of Global Payments and Liquidity business, products, lifecycle and clients
- Strong people management professional experience
- Strong Client Management professional experience
- Professional experience of managing large group of frontline managers and associates
- Great professional experience working in a Shared Services, Banking & Finance, or BPO work environment, required.
Job Expectations:
- Lead and expand a team of Implementation Consultants to maximize current capabilities in India and build newsophisticated/complexcapabilities
- Drive Operational excellence by building risk mindset and delivering transformation to enhance client experience
- Define and execute business aligned priorities to create a strategic hub for Wells Fargo in the region
- Flexible to work on mid and night shifts, weekends off
- Amenable to work onsite, 5/Neo, BGC, Taguig
7 May 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.