Amazon Technical Account Manager 

United States, Washington, Seattle 

498141500

*This role requires excellent language proficiency in Mandarin*Every day will bring new and exciting challenges on the job while you:
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g. feature request)
Seattle, WA, USA

- 5+ years of experience in design/implementation/operations/consulting with distributed applications
- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting across two or more of the following technical domains: GenAI, AI/ML, Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development in a distributed systems environment

- Experience as a technical lead, internally or externally in a customer facing role
- Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
- Master’s Degree or PhD in Engineering or a related STEM field
- Proven experience working with large enterprise customers
- Background in a 24x7 operational services or support environment
- Track record in influencing management in technical, operational and strategic decisions
- Hands-on experience with AWS services and/or other cloud offerings