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Google Product Support Engineer 
India, Telangana, Hyderabad 
497410312

31.03.2025
Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India.Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
Minimum qualifications:
  • Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • Experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting.
  • Experience with Data/SQL and web technologies.
  • Experience project managing and delivering technical solutions
  • Ability to work flexible non-standard working hours in line with customer requirements.

Preferred qualifications:
  • Experience in business analysis to conduct analytics, develop dashboards, and make recommendations
  • Experience working in technical product/cloud support/Quality Engineering/Site Reliability Engineering (SRE).
  • Experience using Google Ads or other online advertising solutions and the media/tech landscape.
  • Experience in technical troubleshooting or customer support in a tech organization. Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
  • Experience in solving issues and developing tactical perspectives on customer-focused solutions.
  • Excellent customer first and empathetic mindset, and ability to own end-to-end experience and solutions.