Nokia rNPI Engineer 

Turkey 

495798591

As part of our team, you will be:

• Performing efficient and “right first time” integration of Nokia Optic Products and Solutions into customer networks
• Performing product presentations/PoC tests/Demos to customers
• Providing customers with a variety of support services, including but not limited to providing remote and on-site
• Making escalation to support groups when needed
• Maintaining interfaces with customer’s technical personnel ensuring smooth information flow about reported problems and their resolution status as well as other activities with customer
• Creating technical documents, MOPs and training materials.
• Providing problem resolution assistance and training to other technical support personnel as required.

You have:

• Bachelor or Master degree in telecommunication, information technology or engineering
• Experience in SDH/WDM technologies, with a minimum of 2-5 years working experience
• Strong knowledge on Nokia Optics family products is a big plus
• Strong telecommunication technology knowledge in relevant standards
• Basic knowledge of IP networks
• Fluency in English and Turkish
• Analytical mindset and creativity, highly oriented towards problem solving.
• Detail-oriented, well organized and multi-tasking
• Ability to work under pressure at times
• Team player with strong negotiation skills and the ability to work independently
• Capacity to effectively engage customer at technical domain

It would be nice if you also had:

• Secondary foreign language
• Hands on experience of CLI scripting, Python, APIs
• Linux/Unix platforms knowledge

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark