Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
2 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Experience with one or more core programming or scripting languages (e.g., C, C++, C#, Java, Python, JavaScript, PowerShell, Bash/Shell, Perl, Visual Basic).
System administrator level experience with Linux/Unix or operating systems.
Ability to communicate in English fluently to interact with regional customers and stakeholders.
Preferred qualifications:
2 years of experience with computer networking and web technologies (HTTP, HTML, DNS, etc.).
Experience with any of the following solutions: System virtualization, on-premise or hybrid cloud computing.
Experience with cloud computing (i.e., certifications, internships, coursework, etc.) and debugging complex workload issues across large-scale, multi-node environments.
Experience working with distributed systems, and familiarity with common solutions, design patterns, or best practices.