Wix Solutions Engineer - Channels 

United States, New York, New York 

493317267

You will:

• Be responsible for all customer technical needs including onboarding and post sales existing customers

• Support the onboarding and ongoing customers, run product demos, technical workshops, build the solution architecture and answering questions and defining user flows

• Work closely with Customer Success to manage and coordinate all product and technical aspects following Sales

• Onboard customers after sales and be responsible for smooth handoff from Sales to Customer Success Manager

• Support Customer Success Managers on all ongoing account technical items

• Execute the roll out plan for new customers and work together with other team members

• Run QA on joint flows of the integration, support troubleshooting of integration issues and help fix them.

• Work with the Channel’s developers - explain Wix API’s, support the architecture and integration flows and help the developers during the implementation phase.

• Develop expertise in Wix products and stay up to date with new features and improvements