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Wix Solutions Engineer - Channels 
United States, New York, New York 
493317267

11.03.2025

You will:

  • Be responsible for all customer technical needs including onboarding and post sales existing customers

  • Support the onboarding and ongoing customers, run product demos, technical workshops, build the solution architecture and answering questions and defining user flows

  • Work closely with Customer Success to manage and coordinate all product and technical aspects following Sales

  • Onboard customers after sales and be responsible for smooth handoff from Sales to Customer Success Manager

  • Support Customer Success Managers on all ongoing account technical items

  • Execute the roll out plan for new customers and work together with other team members

  • Run QA on joint flows of the integration, support troubleshooting of integration issues and help fix them.

  • Work with the Channel’s developers - explain Wix API’s, support the architecture and integration flows and help the developers during the implementation phase.

  • Develop expertise in Wix products and stay up to date with new features and improvements