Citi Group Program Management Senior Lead - SVP hybrid 

United Kingdom, England, London 

490826797

The Program Management Senior Lead is a strategic professional who is an expert in their field and closely follows latest trends, keeping up to date and adapting for application within own job and the business. Excellent communication skills are required in order to negotiate internally, often at a senior level. You will be accountable for significant direct business results or authoritative advice regarding the operations of the business.Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.

• Identifies stakeholders and key organizations and build and manage relationships.

• Directs the creation of multiple programs of work and manage their alignment to business goals.

• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.

• Leads the identification and drive resolution of issues, including those outside established programs of work.

• Works with stakeholders to ensure program scope definition meets business objectives.

• Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.

• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.

• Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed.

• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.

• Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.

• Manages multiple teams or a functional area (depending on size of business).

• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.

• Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.

• Ensures program plans meet business needs as described in the program initiation documents.

• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.

• Ensures funding has been approved for the program.

• Ensures all areas of the program are appropriately staffed.

• Ensures program commitment from those assigning resources.

• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.

• Ensures vendor performance is monitored and actions taken if performance warrants.

• Maintains appropriate staffing requirements to meet operational needs.

• Exercises shared responsibility for budget, policy formulation and planning.

• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant experience in the financial services industry

• Should demonstrate a commitment to quality and attention to detail

• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders

• Critical thinking and problem solving skills

Education:

• Bachelor’s/University degree OR equivalent experience

• Masters degree beneficial but not essential

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

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