JPMorgan Product Control Manager- Associate 

India, Karnataka, Bengaluru 

490801397

Key Responsibilities:

• Execute, manage, and analyze surveys to gather insights for business needs.
• Utilize sentiment analysis tools and methods to gauge customer/client sentiment.
• Deliver insights based on survey results and data analysis that can inform business strategies.
• Respond to requests for ad hoc analysis and reporting to support business needs.
• Identify opportunities for process enhancement, recommending improvements and innovations.
• Drive process optimization and automation within the scope of work.
• Leverage data storytelling skills to communicate insights in a lucid, compelling way.
• Map and document processes and journeys for transparency and enhanced understanding among stakeholders.
• Utilize and leverage Adobe Analytics, Excel, and Alteryx to analyze data and derive insights.
• Influence and negotiate effectively with stakeholders to drive acceptance and implementation of recommendations.

Required Qualifications

• 6-10 years of relevant experience (Client experience, survey and insights management, research and analysis, data analytics)
• Expertise in data analysis tools including Adobe Analytics, Advanced Excel , and Alteryx.
• Self-starter, ability to work both independently and as part of a team
• Strong data storytelling and visualization skills using Microsoft Power Point and other visualization tools.
• Demonstrated experience in process enhancement and driving optimization and automation.
• Excellent stakeholder management, influencing, and negotiation skills.
• Excellent verbal and written communication skills with the ability to present information in differing degrees of detail
• Investigative mindset, able to see issues at both high-level and in detail
• Good organizational skills - manages & prioritizes multiple tasks within deadlines

Required Qualifications:

• or any other related field or equivalent work experience

:

• Financial service industry experience desired, but we are open to evaluating candidates with strong matching backgrounds from any industry.