Firm Overview
The Supplier Relationship Management (SRM) function, which is part of Sourcing & Procurement within GSS, partners with all lines of business to ensure that JPMC is realizing maximum value from relationships with third parties, and consists of 3 programs:
- Banking Relationship Management (BRM)
- Executive Relationship Management (ERM)
- Strategic Supplier Program Management (SSPM)
Key Responsibilities
- Support management of SRM’s home grown tools and dashboards.
- Leverage data to develop new products and enhance existing ones, including assisting in designing logic for custom metrics and reporting.
- Translate complex business requirements into actionable items, prioritizing based on technical feasibility, business impact and stakeholder needs.
- Support lifecycle of data solutions from concept to launch including ongoing maintenance and updates.
- Perform quality assurance testing and implement data governance guidelines to maintain data quality and integrity.
- Support design and execution of solutions in alignment with project plans to ensure transparency and timely delivery of deliverables.
- Develop standard operating procedures (SOPs).
- Work with broader GSS organization to support implementation and execution of program strategies and reports aligned to BRM, ERM, and SSPM.
- Analyze, manipulate and connect multi-source data sets to support executive reporting.
- Perform all responsibilities in line with established policies and procedures agreed with Legal and Compliance.
Skills and Experience
- Bachelor’s degree in Computer Science or similar/ relevant field
- 8+ years of relevant industry experience, ideally coupled with all or a mix of banking and/or sourcing, data & analytics and product management experience
- Strong data manipulation, analytical and visualization skills against large and complex datasets
- Expert Microsoft Excel (macros, complex queries, etc) and PowerPoint skills
- Strong time management skills
- Confident personality – Strength in character and intellect to gain the respect of demanding stakeholders
- Effective written and oral communication skills
- Professionalism, sensitivity, discretion and sound decision-making skills
- Able to operate in a complex, global and federated environment
- Strong, creative problem solving skills, plus experience dealing with complex challenges
- Collaborative and participative working style
- Organized and structured working approach
- Self-starter, with strong attention to detail
- Ability to prioritize and multitask well under pressure
- Experience in Tableau, Alteryx, Access and other data technology tools