JPMorgan Payment Lifecycle Manager 

India, Maharashtra, Mumbai 

489103199

Job Responsibilities:

• As a Cash Operations Transaction Processing Manager, you'll define and analyze business flows related to the delivery of Treasury Service payment services, while contributing to test and project plans.
• Manage day-to-day processing and operational activities within the required timelines.
• Ensure accuracy and quality is maintained through adequate training and analysis.
• Ensure adequate operational performance measured through key indicators, data analytics, reporting and other operational controls
• End-to-end ownership of operational support for products in scope of the unit, including issue management, escalations and engagement with internal business partners to trouble shoot issues and define remediation
• Close interaction with Client Service teams to ensure proper client experience and hand-offs between Service and Operations
• Partnering with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base
• Maintain strong discipline to onboard new activities into the unit in partnership with multiple project and control groups ensuring proper operational readiness for go live
• Develop subject matter expertise of new products, business processes and application flows to proper management changes, issues and other support needs

Required Qualifications, Skills and Capabilities:

• Graduate with 8 -10 years of experience in managing Payments, Cash, Treasury Operation dealing with operational process, controls and problem solving.
• Global experience in payments with good understanding of accounting and money move processes.
• Knowledge and Experience in SWIFT is a must.
• Experience and strong working knowledge of various aspects of cash operations and payments along with Regulatory reporting.
• Ability to multi-task and deliver against tight deadlines
• Proven ability to identify opportunities and promptly initiate action and escalate potential risks to minimize loss.
• Adaptability in maintaining standards and adjusting effectively to operate within new work structures, processes or requirements
• Effective delegating, planning and time management skills to meet strict deadlines and team objectives
• Experience in process re-engineering, project management, problem solving, effective communication, and subject matter knowledge
• Ability to be an integral team member (planning support, documenting, and communicating). Ability to prioritize, drive results, and influence team members in a cross functional, diverse environment

Required Qualifications, Skills and Capabilities:

• Strong PC skills (PowerPoint, Excel, Word - other advanced skills).
• Master’s degree (e.g. MBA, MSc, MCom, MCA, etc.)