Build strong relationships with business stakeholders and subject matter experts (SMEs) to identify key changes to processes, task owners and controls.
Develop change impact assessments to identify required change and training requirements.
Own the development build out change collateral, including communications and training, to support adoption of new ways of working for end users.
In some instances, become a subject matter expert within specific elements of the Oracle solution to ensure upskilling and reducing resistance to adoption.
Coordinate engagement sessions, maintaining a positive and inclusive environment, and adapting delivery methods to accommodate different adoption styles and participant needs.
Leading on the analysis and scoping of people-focused change management for future releases.
Evaluate the effectiveness of change implementation solutions through assessments, feedback surveys, and other evaluation methods, and make necessary improvements to enhance change intervention outcomes.
Maintain administrative requirements to track adoption readiness, which may include issue tracking, training records and reports, tracking participation, effectiveness, and impact on employee performance.
Qualifications & Skills:
8+ years of relevant work experience with global corporations and financial services experience gained in Banking or in an associated consulting role
5+ years of experience in successfully managing complex projects and programs through the full project lifecycle, from conception through rollout and ongoing support.
Experience as a Organisational/ Business Change Manager with SaaS enabled ERP transformations (Oracle, SAP, Workday) is a plus
Strong Program Lifecycle awareness and an understand of inputs critical for Implementation; particular focus on training, testing and post go live support
Strong written/verbal communications skills; must be concise, articulate, and persuasive with the ability to articulate complex problems and solutions and the judgement and authority to provide insightful commentary to senior stakeholders.
Strong interpersonal skills for interfacing with all levels within the organization including senior management, including a proactive and 'no surprises' approach in communicating issues/requests
Growth mindset, seeking and implementing feedback and maintaining flexibility to pivot and course correct as needed
Excellent oral and written communications skills; must be articulate and persuasive Ability to drive change to business practices by working effectively across a global organization and to understand different perspectives.
Education:
Bachelors’ degree in Finance, Accounting, Business, Management, Engineering, or related field is required