HP Inside Presales Technical Consultant Multiple Languages Support Countries 

Malaysia, Kuala Lumpur 

485015541

Key Highlights:

• The job provides continuous face-to-face, hands-on, and virtual training sessions on cutting-edge technologies, HP's leading products, and solutions, both locally and internationally.

• The ideal candidate should have a genuine passion for technology and a high level of proficiency in Vietnamese. English fluency is required for internal communication, team meetings, and training, with proficiency in another language considered a significant advantage.

Mission of the Inside Presales Technical Consultant (TC):

Our mission is to support sales opportunities by providing technical guidance through various communication channels. Assist our End-User sales and Channel teams in navigating Personal Systems products, solutions, and services, ensuring they secure business wins and deliver an excellent total customer experience (TCE).

• Provide technical recommendations, direction, and guidance on HP Personal Systems offerings.

• Respond to and track technical questions from internal or external requestors.

• Present the advantages of HP’s Personal Systems products and solutions.

• Assist sales representatives in responding to customers’ requests (RFI, RFP, RFQ).

• Support sales opportunities with in-depth technical understanding of HP’s offerings.

• Provide support on the status of technical and environmental regulations.

• Deliver trainings to other departments about Personal Systems products and solutions.

• Manage technical escalations and provide proactive technical updates to the sales community.

• Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources.

• Maintain a high level of service quality and total customer experience (TCE).

• Ensure a competitive and appropriate level of technical and professional competence.

• Advanced proficiency in spoken and written ineither Thai/ Bahasa Indonesian/ Vietnamese/ Hindi/ Japanese/ Korean/ Mandarin and Englishto manage various market .

• Proficiency in another language is advantageous.

• Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science.

• Current experience and knowledge in computer technologies, hardware, operating systems, software, and networking technologies.

• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.

• Self-motivated with the ability to operate with minimal tactical direction.

• Demonstrated motivation to seek knowledge and continuous learning.

• Typically, minimum 2 years of relevant work experience.

Full time

No Shift premium (Malaysia)

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