Amazon Cloud Support Engineer- Analytics Eng DIA 

Ireland, Dublin 

478999914

Every day will bring new and exciting challenges on the job while you:· Learn and use groundbreaking technologies
· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
· Interact with leading technologists around the world
· Work directly with AWS architects to help reproduce and resolve customer issues
· Leverage your experience to provide feedback to internal AWS teams on how to improve our services
· Drive customer communication during critical events
- Follow-the-sun model with support sites located globally: No after hours on-call or mandated overtime in this role.
- Career development within AWS Support: We promote advancement opportunities including Senior Support Engineer, SME, Operations Manager, Solutions Architect, and Technical Account Manager.
A day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Work/Life Balance
Inclusive Team CultureMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's degree in computer science or equivalent, or experience in technical support
- Experience in network and operating system support
- Experience with virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen)
- Experience with database administration
- Experience in software development with object oriented language
- Experience with continuous integration and continuous delivery
- Experience in information security and compliance

- Bachelor's degree