BMC Sales Order Specialist II 

United Kingdom, England 

477775374

What we offer

• We hire the best performers in every area, people who are the perfect blend of competitive and supportive to help you succeed in your career.
• You’ll work in a sales order team which is known for its excellence in delivery.
• We have a compensation structure designed for high performers, with all the perks you’d expect and some that will surprise you.
• We want our people to be the best in their fields, and we offer unbeatable training and growth opportunities.
• We foster a culturally diverse, dynamic, and fun working environment—our employees’ comfort and quality of life are critical to company success.
• We’ve created flexible workspaces that encourage creativity and teamwork—including work-from-home opportunities for those who want them.
• We give our employees outstanding benefits that allow you to make strategic choices for you and your family.

organization in preparingand validating license & support deals (not renewals) for submission to Order Service Coordinators. You’ll serves as a single point of contact for field sales for UK & Ireland and NL & GOSI, operating independently and providing support to other team members when needed.

As a Sales Order Specialist you’ll be responsible for:

• Providing guidance and support to sales on quote preparation related to Commercial-, Legal- and RevRec policies, order processing and customer order issues.
• Providing Legal Level 1 support and generate contractual agreements.
• Order Processing – Review, validate and process all orders in with focus on accuracy and completion for submission.
• Proactively communicate with Field Sales and/or managers on order issues and keep them informed of any problems resolving issues.
• Ensure all orders are submitted on a timely basis according to established order submission deadlines.
• Develop & maintain a detailed working knowledge of Revenue Recognition and Revenue Accounting policies concerning the licensing of software & support, SOX controls applicable to the Quote to Cash process, Order Entry (OE+) application, SFDC and Siebel to support order management.
• Provide support and assist in the resolution & clarification of order information, invoicing, collections, and passwords.
• Develop in-depth knowledge of BMCs licensing model, and pricing, to provide quoting support to our EMEA Sales Team
• Proactively acts to understand customer needs and identify solutions to nonstandard tasks/queries.
• Takes action to monitor and control costs within own work horizons.
• Identifies key issues and patterns from partial/conflicting data; takes a broad perspective to problems and spots new, less obvious solutions.
• Shares own experience/ knowledge with others; provides guidance and support to less experienced colleagues.