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We seek a highly motivated and detail-orientedto support our global payments organization. In this role, you will primarily manage
Know Your Business (KYB)and merchant onboarding cases, ensuring that all compliance and regulatory requirements are met. To ensure smooth merchant onboarding, you will work closely with the sales department, compliance, legal, sales engineers, and other departments. The role also involves administrative tasks to support the smooth functioning of these processes.
As a Business Operations Analyst, you will be responsible for:
- KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
- Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
- Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.