“Systematic, dynamic, solution oriented, people-centric”
Project Management Excellence
- Proactively lead opportunity to cash process improvement projects with a strong focus on task management, solution-oriented problem solving, and achieving desired outcomes.
- Drive change initiatives by implementing effective strategies to manage transitions and overcome resistance.
- Foster collaboration among cross-functional teams to ensure alignment and success.
Training and Development
- Develop comprehensive training materials, including presentations and interactive modules covering various aspects of revenue operations.
- Deliver engaging training sessions and presentations on our Revenue Operations business processes, systems, product offerings.
- Collaborate with subject matter experts to gather information and ensure accuracy and relevance of training content.
- Ensure teams are equipped with the knowledge and skills needed to excel in their roles, stay up to date with our business operations, and adapt to upcoming changes or enhancements.
- Foster a culture of continuous learning and development.
People-Centric Collaborator
- Engage with stakeholders at all levels to build relationships, gather requirements, and ensure project success.
- Act as a motivating force within the team, inspiring positivity, dynamism, and a solutions-oriented mindset.
- Facilitate interactive sessions and workshops to encourage idea-sharing and innovative thinking.
- Promote a people oriented and collaborative work environment, encouraging open communication and mutual respect.
- Utilize and share activities and initiatives to strengthen relationships and foster a sense of unity and purpose.
- Drive collaboration across teams to maximize efficiency and achieve shared goals, motivate and inspire them to embrace change, overcome obstacles and achieve shared goals.
- Foster a culture of inclusivity, collaboration and accountability, where everyone feels valued and supported in their professional growth.
Results-Driven Approach
- Continuously monitor update and refine revenue operations training and CIP documentation and delivery methods to ensure relevance and effectiveness.
- Stay informed about industry trends, best practices, and new technologies, frameworks to incorporate, enhance and improve a better way to sustainably build a strong foundation to grow our business.
- Develop and maintain structured documentation to support project activities, including plans, reports, and other relevant materials.
- Implements continuous improvement plans to enhance project processes and drive efficiency gains.
- Provide support for deals by coordination efforts, managing timelines and ensuring successful and sustainable outcomes.
- Take a proactive and solution-oriented approach to problem solving, identifying opportunities for improvement and implementing innovation solutions.
- Collaborate with stakeholders at all levels to develop actionable plans and strategies to address challenges and drive positive change.
Functional Knowledge
- Exposure to AGS Service & Spares Contractual Business an advantage.
- Demonstrates depth and/or breadth of expertise in own specialized discipline or field
Business Expertise
- Interprets internal/external business challenges and recommends best practices to improve products, processes or services
- Bachelor’s degree in business or technical discipline or equivalent experience.
Leadership
- May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
Problem Solving
- Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
- Proficient in tools used in support of process / project management (smart sheet, visio, etc.)
- Demonstrate abilities to facilitate, negotiate and influence.
- Ability to make strategic impact in processes and business.
- Have a strong process driven mind set.
- Significant experience in business process improvements and process reengineering (Kaizen, Six Sigma, 8D).
Impact
- Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
Interpersonal Skills
- Communicates difficult concepts and negotiates with others to adopt a different point of view