In this role, you’ll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. These delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Scope of duties:
- Order management scope
- Processing requests received from Affiliates
- Processing orders, credit/debit notes
- Resolving queries
- Supporting Affiliates (ex. preparing reports)
- Ad hoc requests from Team Leader or Manager
What makes IBM BTO unique:
- Global communication: want to improve your language skills? We will invest in you!
- Flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
- Diversity: different nationalities united in one team
- Initiative: have ideas for improvements? We want to hear them!
We guarantee you:
- Job contract
- The opportunity to participate in training and language courses
- An extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
- An induction training that will allow you to smoothly transition into your new role
Required Technical and Professional Expertise
- French (B2/C1)
- English (B1/B2)
- Good organization
- Team player
Preferred Technical and Professional Expertise