IBM Package Specialist - SuccessFactors Fixed Term Hire 

Philippines, Quezon City 

473296764

As an Application Package Specialist, you’ll help clients in the selection, implementation, and production support of application packaged solutions. You’ll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment. Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.
Your Role and Responsibilities

• Gather business requirements and assess the best solutions on Employee Central (Compensation) and/or Benefits modules
• Configure, test, deploy and provide post-implementation support to projects
• Troubleshoot, investigate and fix system incidents and configuration defects
• Manage foundation objects, fields, business rules and workflows related to Job and Compensation Info portlets
• Maintain Job Architecture – including job classifications (and country-specific fields), pay grades
• Maintain Pay Structures – pay components, pay component groups, pay scale information, pay ranges
• Maintain Benefits configuration – including plans, eligibility, coverages and enrollment processes
• Perform manual and bulk data updates as necessary
• Liaise with other teams such as Integrations, Payroll, Security, and other third party systems to ensure seamless delivery of business requirements in the system
• Conduct User Acceptance Testing (UAT) for configuration changes performed by peers
• Communicate change impact to stakeholders
• Review, assess and deliver SuccessFactors system upgrades

Required Technical and Professional Expertise

• SuccessFactors Employee Central (configuration), 1-2 years

Preferred Technical and Professional Expertise

• HR Technology or Compensation & Benefits background, 1-2 years