Amazon Program Manager Business Operations Mechatronics 

Germany, Berlin, Berlin 

471712343

Key job responsibilities
• Ensure resource (budget and headcount) adherence across MSP CX.
• Drive best practices in headcount planning and resource allocations.
• Work with operational stakeholders to drive execution to the plans.
• Identify potential risks and opportunities, and surface insights to management to improve the health of the business.
• Highlight misses and direct appropriate closure actions within MSP CX.
• Standardize and scale best practices and learnings across the organization.
• Managethe Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer demand in the coming years.
• Contribute to prepare and drive weekly, monthly, quarterly, and annual business updates and plans such as OP1/OP2, QBR, MBR, WBR, staff meetings, etc. in partnership with management.
• Support development and execution of Capital Appropriation Requests (CARs) and additional white papers needed for continuity of business operations.

- Bachelor’s Degree in an Engineering field, Economics, Data Analytics, or related field
- Proficient Excel user , able to manage complex calculation models based on large amount of data
- Strong written and verbal communication skills and ability to succinctly and compellingly summarize key findings
- Proven experience communicating results to senior leadership