Provide dedicated analytical & reporting support to the team on operational metrics, reporting and analytics
Develop visually appealing dashboards using Tableau and Excel
Develop automation using Microsoft suite (Excel, PowerPoint)
Develop a deep understanding of operations systems and processes in order to build meaningful insights with data while identifying and recommending process improvements, enhancements, refinement to reporting stack and analytics
Define, monitor and report on key performance indicators (KPIs) for the Receivables Process
Fulfill ad-hoc data queries and business analysis requests to support the business with valuable insights and data in decision-making
Develop and maintain strong partnerships with Offshore & Onshore team through strong communication and participation in discussions related to data, ideation, reporting, Resiliency & regulatory requirements.
Create executive presentations (both one-pager slides and structured presentations – in PowerPoint or any other tool) for senior management
Required qualifications, capabilities and skills:–
6+ years of total experience, primarily on data visualization i.e., Tableau along with - operations and Business Analytics
Expertise with Tableau in building of data models, LOD(s), data hierarchies, data blending, implementing security at dashboard and data level (based on roles) and Tableau Auto / server
Hands on with automation using Microsoft Excel and PowerPoint (Reporting using multiple data sources, sharepoint lists and web scrapping)
Proven history of delivering timely, high quality, senior manager-level reporting and analysis from diverse, complex data sources
Strong data analysis/quantitative aptitude with ability to quickly learn new metrics, operations processes, and datasets
Strong ability to convert data into information and insights through visualization & presentations
Strong attention to detail Excellent communication, presentation (both oral and written) & influencing skills
Leverage subject matter expertise in driving conversations and/or influencing decisions/direction with Business / stakeholders
Excellent partnership record and ability to build effective business relationships required to leverage parts of the organization as required
Ability to troubleshoot, think clearly and ideate
Create executive presentations (both individual slides and structured presentations)
Effective change management skills; Ability to support & flexible with changing environment
Seeking for self-starter and work together as a team
Keen in building new capabilities through upskilling