Amazon Web Applications QA Manager Send Amazon Team 

Mexico, Veracruz, Orizaba 

469720967

Key Responsibilities:* Manage and oversee the day-to-day work of the Costa Rica QA team
* Assign and prioritize QA tasks received from the US team, ensuring efficient and timely completion
* Provide regular status updates and reporting to the US QA leadership on progress, risks, and issues
* Ensure QA processes and best practices are consistently followed by the Costa Rica team
* Serve as the main liaison between the Costa Rica QA team and the US QA leadership
* Provide coaching, mentoring and career development support for the Costa Rica QA engineers
* Monitor team performance metrics and identify areas for improvement
* Participate in QA planning and strategy discussions with the US team
* Ensure the Costa Rica team has the necessary tools, resources and infrastructure to be successfulA day in the life
- Review project requirements, test plans, and test cases
- Check project management tools like SIM (Internal ticketing tool) / Asana for updates and assignments
- Attend daily stand-up meetings to discuss progress, plans, and challengesTesting Activities
** Execute manual tests on Send To Amazon (STA) web application, including:
- Functional testing (e.g., Inbounding Seller workflows, feature validation)
- Regression testing (e.g., ensuring changes didn't break existing functionality)
- Exploratory testing (e.g., identifying issues not caught by automated tests)
- Cross-browser testing (e.g., verifying compatibility across different browsers)
- User interface (UI) testing (e.g., layout, formatting, responsiveness)
- Test new features, bug fixes, and enhancements
Defect Reporting and Tracking- Identify, document, and report defects using SIM / Asana
- Provide detailed steps to reproduce, expected results, and actual results
- Attach screenshots, videos, or logs to support defect reports
- Track defects through resolution and verification- Work with developers to reproduce and isolate defects- Participate in defect triage meetings to prioritize and assign defects
- Communicate testing progress and results to project managers and stakeholdersTest Maintenance and Improvement
- Review and update test cases to ensure relevance and accuracy
- Develop and refine test plans and strategies
- Participate in test automation discussions (e.g., identifying areas for automation)End-of-Day Tasks
- Summarize testing activities and results in a daily report or log
- Update test tracking tools and project management software
- Prepare for next day's testing activities

- 5+ years of experience in QA engineering or QA leadership roles
- 3+ years of experience managing and leading QA teams
- Strong understanding of QA methodologies, processes and best practices
- Excellent communication and collaboration skills to work effectively with remote teams
- Fluency in English
- Project management skills to coordinate and prioritize QA activities
- Problem-solving and analytical mindset to identify and resolve issues
- Experience working in an agile software development environment

- Experience in automated UI testing
- Experience in API testing