Citi Group EMEA Sanctions Operations Manager 

Poland, Masovian Voivodeship, Warsaw 

463903255

Securities Services Sanctions Operations (SSSO) is a global function of Level 2 potential sanctions match investigation, dispositioning, escalation, and other associated activities in the context of automatically and/or manually screened securities transactions, securities static data, and/or associated client static data.

Scope of responsibilities:

• Ensuring a timely and accurate delivery by the team of the Level 2 investigation process, workload management; regularly evaluating the effectiveness of that delivery (e.g., KPIs);
• Ensuring strict adherence of the staff to process controls, evaluation of the effectiveness of these controls and their compliance with the Global Sanctions Policy;
• People management – retaining appropriate resource base to deliver the process, nurturing talent and creating development opportunities for the staff;
• Acting as first level point of escalation for internal stakeholders (service recipients worldwide, client service, account and relationship managers, senior management);
• Close cooperation with Sanctions Compliance (third line of defense);
• Driving key technological enhancement initiatives targeting process efficiency.

Desired skills:

• University degree (BA, or above) and min. 5 years of professional experience in the operational environment within the banking/financial industry;
• Min. 2 years of experience in managing operations teams of >5 people;
• Strong awareness of the global geopolitical situation and its major themes, understanding of sanctions risk and its implications;
• Attention to detail and Investigative mindset (inherent curiosity, ability to spot patterns, research skills), diligence, discipline, and risk-averse approach;
• Resilience to stress and pressure, ability to work in a fast-paced environment against multiple and conflicting deadlines, multitasking;
• Strong command of English (C1) and MS Excel literacy (basic functions and pivot tables).

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program
• Life Insurance Program
• Pension Plan contribution (PPE Program)
• Employee Assistance Program
• Paid Parental Leave Program (maternity and paternity leave)
• Sport Card
• Holidays Allowance
• Sport and team recreation activities
• Special offers and discounts for employees
• Access to an array of learning and development resources
• A discretional annual performance related bonus
• A chance to make a difference with various affinity networks and charity initiatives

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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