Amazon Operations Manager AMZL 

India, Karnataka, Mysuru 

463614266

We are seeking an Operations Manager to lead one of our Delivery Stations.
Your responsibilities: - Managing day-to-day relationships with multiple Delivery Channels
- Problem-solves for closing gaps between performance and goals
- Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
Key job responsibilities
The Ops Manager, leads an operation for +20k packages. Manages On-The-Road execution encompassing to Delivery Service Partners, and Drivers on route and develops strategies to streamline these operations. Leads a team of UTR & OTR TLs and +30 Associates, being the owner of solving complex problems and making key decisions and escalations on behalf of their team. Fosters a Culture of Safety. Responsible for protecting service levels monitoring and improving drivers and associates performance. Assembles the right team, assigns the tracking strategy, and controls the operation to ensure timely and successful Last Mile delivery.

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- 2+ years of performance metrics, process improvement or lean techniques experience