5+ years of experience in a program and change management role with experience managing complex programs in SaaS, design, customer experience, service and
Demonstrated ability to influence at the director level within a matrixed
Demonstrated ability to build strong partnerships across teams in delivering the best outcome of programs
Ability to use data and insights to support and drive decision-
Proven experience in implementing product-based change, managing process and organisational change.
Proficiency in using project management tools and software such as com, leanIX, smartsheets, confluence jira.
Certification in project and change management, such as APM PMQ, and PMI