JPMorgan Trade Support Associate 

France, Ile-de-France 

462804708

As a Trade Support Associate in the Equity Derivatives Sales Support team, you will deliver sales, client, and global operational oversight for the Equity Derivatives business. You will focus on providing post-trade sales support with extensive front office and client interaction. Your role involves understanding the end-to-end trade lifecycle and leveraging your skills to optimize processes and implement solutions. Building a global network of stakeholders is essential, making interpersonal skills a key focus.

Job responsibilities:

• Interact daily with Sales, Trading, Clients, Middle Office, and Global Operations groups, as well as Technology and Project delivery teams.
• Manage the day-to-day operations of a Sales Desk, coordinating all aspects of pre- and post-trade support for clients.
• Support multiple Sales desks and Salespeople across the Europe, Middle East, and Africa region.
• Collaborate with team members to ensure a smooth process from client onboarding to settlement.
• Own a portfolio of clients, serving as the primary contact for any trading-related queries.
• Oversee end-to-end operations for your Sales desk and clients, ensuring exceptional client experiences.
• Manage derivative lifecycle events, including trade bookings, novations, and cash flow events.
• Act as an escalation point for trade lifecycle issues, managing expectations and finding solutions.

Required qualifications, capabilities, and skills:

• Ability to thrive in a high-pressure environment, multitasking high-profile escalations while managing expectations.
• Strong problem-solving skills with a conceptual understanding of products and processes.
• Diligent approach to work with a focus on accuracy and precision.
• Team-oriented personality that inspires and motivates peers.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, and Visio).
• Clear and effective communication skills, able to convey structured messages to diverse clients and stakeholders.

Preferred qualifications, capabilities, and skills:

• Degree educated or JPMorgan Apprenticeship Alumni.
• Experience and understanding of derivatives products.
• Client or investment banking middle office experience.