Buildots Account Manager 

United States 

462413363

Responsibilities:

• Develop and maintain strong relationships with key client stakeholders, focusing on company executives.
• Collaborate with customers to understand their goals, challenges, and objectives, aligning our product to meet their needs effectively.
• Drive product adoption and usage by providing guidance, and support to clients, ensuring they maximize the value of Buildots' technology.
• Identify opportunities for upselling and expansion within existing accounts, working closely with the sales team to drive revenue growth.
• Provide regular updates to clients on product enhancements, new features, and industry trends that could impact their operations.
• Collaborate with the product teams to communicate customer feedback, insights, and requirements for continuous product improvement.
• Track metrics and figures with respect to the success of the client adoption, and value generated for the customers. Plan and initiate actions to improve these.
• Create internal collateral which supports Buildots’ impact on the account, based on the system’s data, to support Buildot’s account expansion and marketing efforts.

Requirements:

• Significant experience as a construction or engineering professional - minimum of 8 years in a relevant US company. Experience on large scale projects and on-site - an advantage.
• Experience in Change Management - working with Executive-level clients to implement software solutions in any of the following industries: Construction (advantage), Oil & Gas, Mining or Manufacturing
• Exceptional communication, and interpersonal skills - we’re looking for a people person
• Possess a deep understanding of both project management and business processes in the construction industry, and their integration with technology. Experience in using new technologies on-site - an advantage.
• Demonstrate the ability to deliver high quality results both as part of a team and independently
• Proactive, with the ability to take a task from idea to production and thrive in a fast-paced startup working environment.
• A problem solver, thinking creatively to support our clients’ needs
• Willingness to travel
• Candidates must be located in Eastern time zone or Central time zone

If you do not fulfil these requirements but are convinced you have what it takes to be an amazing Account Manager at Buildots, please attach a cover letter to your application detailing why you should be considered. Please note that in this scenario, any applications submitted without a cover letter will be rejected.