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AlignTech Sr BI Reporting & Analysis Specialist 
Poland, Lower Silesian Voivodeship, Wroclaw 
462081104

11.08.2024

changing lives.

Senior BI Reporting & Analysis Specialist focuses on the analysis and reporting of the business operations according to the business requirements, tactical goals, and growth targets.

In this role, you will…

  • Creation & management of a system of KPIs and analytical dashboards for Customer Success, Business Operations, and Data Control functions and other Business units in accordance with the Department’s commitments.
  • Requirement gathering, functional & data analysis.
  • Estimation for strategic projects, vendor-driven changes, and business initiatives.
  • Generating and communicating activity reports, performance measures, and statistics to appropriate members of management.
  • Develop, and coordinate Data Models, Data Quality, ETL processes, and Data distributions.
  • Having the ability to understand the technical infrastructure, making connections of what the system can do while ensuring the end user utilizes those benefits.
  • Collaborating with commercial leadership to ensure alignment of Support, the readiness of activities/processes, and implementation of KPI and SLA in related systems.
  • Maintain KRIs (Key Risk Indicators) and advise the leadership team on those risks and opportunities.
  • Complying with all safety policies, practices, and procedures.
  • Participating in activities designed to improve customer satisfaction and business performance.
  • Possessing comprehensive knowledge of company processes, procedures, and product information/materials.
  • Offering solutions to issues that are often non-standard/non-routine and require some clarification.
  • Reporting all unsafe activities to Manager and/or Human Resources.
  • Participating in proactive team efforts to achieve departmental and company.
  • Participating in special projects and/or training when requested.
  • Performing other duties as assigned.

In this role, you’ll need …

  • 6+ years of related experience and/or training; or equivalent combination of education and experience.
  • Fluent in written and spoken English

  • Technical savvy user with strong business analysis knowledge.

  • Solid understandings of business processes demonstrated by results in cross-functional operations.

  • 3+ years of experience with Power BI, Salesforce, or similar tools.

  • MS Excel expert level.

  • Strong data analysis and data mining capabilities including SQL & Python.

  • Experience in the Data Science field will be a significant plus.

  • Good interpersonal skills.

  • Focus on results, ROI, and commercial growth.

  • Ability to work autonomously with limited supervision