SAP Senior Technical Service Manager - ECS 

Brazil, São Paulo, São Paulo 

461331763

As Technical Service Manager you will be responsible for the following tasks:

• Be responsible for the technical and architectural discussions with the customer, solution roadmap development.
• Analyze and implement SAP support methodology.
• Offer comprehensive knowledge on SAP S/HANA architecture, conversion, migration path, methodology and tools.
• Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine).
• Ability to Own, Lead and coordinate operational tasks, escalations, process improvements.
• Supports the operation of technical system landscapes
• Deliver high quality and ensure stable operations
• Identify top issues, define action plan and drive the resolution process

What we expect from you:

• SAP Technical Administration (Preferably in the domain of SAP Basis skill) and should have knowledge & experience on Administration and Operations of SAP solutions
• Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
• Strong background in SAP Solutions, SAP technology and products and cloud technology
• Ability to coordinates delivery and projects as a team lead in a heterogeneously environment
• Experience in Technical Architecture/Implementation/Change Management
• Excellent communication both Verbal and Written in English.

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