Snowflake SERVICENOW SPECIALIST 

India, Maharashtra, Pune 

461103

As our ServiceNow BSA, you’ll be at the heart of our mission to streamline and enhance our business processes. Your role will be multifaceted, encompassing everything from visionary design to hands-on implementation. Here’s a snapshot of what you’ll be doing:

• Strategic Partner: Work closely with stakeholders to understand their vision and translate it into groundbreaking ServiceNow solutions.
• Creative Solutions: Think outside the box to design solutions that are not only functional but also innovative and future-proof.

• Storyteller: Lead engaging workshops and interviews to gather requirements and tell the story of how technology can transform business processes.
• Bridge Builder: Serve as a bridge between technical teams and business users, ensuring seamless communication and understanding.

• Architect: Design robust ServiceNow applications that align with business goals and best practices.
• Implementer: Roll up your sleeves and configure ServiceNow modules, working with developers to bring your vision to life.

• Quality Champion: Develop comprehensive test plans and oversee rigorous testing to ensure solutions meet the highest standards.
• Continuous Improver: Monitor performance and proactively suggest enhancements to keep our solutions ahead of the curve.

• Mentor: Create engaging training materials and lead sessions to empower users to fully leverage ServiceNow capabilities.
• Support Guru: Provide top-notch support and guidance, ensuring users feel confident and supported.

• Project Maestro: Manage projects with precision, ensuring they are delivered on time, within scope, and on budget.
• Communicator Extraordinaire: Keep stakeholders informed with clear and concise updates on project status, risks, and issues.

• Experienced Professional: You have a Bachelor’s degree in Computer Science, Information Technology, or a related field and at least 7 years of BSA/Development experience, including 4 years with ServiceNow. Security Domain knowledge will be Plus.
• ServiceNow Savvy: You know ServiceNow inside and out, especially Custom Apps, App Engine Studio, Integration Hub, ITSM, ITBM, HRSD, and GRC.
• Documentation Ace: Your documentation skills are top-notch – from business requirements to functional specs and test plans.
• Agile Enthusiast: You’re well-versed in Agile and Scrum methodologies.
• Great Communicator: Your communication and interpersonal skills are exceptional, allowing you to work effectively with diverse teams.
• Problem Solver: You have a knack for analyzing complex problems and devising innovative solutions.
• Certified Expert: ServiceNow certifications (like CSA, CAD, CIS) are a big plus.

• Experience with REST/SOAP APIs and scripting languages like JavaScript.
• A solid understanding of ITIL processes.
• Previous experience in secure and regulated environments.

• Competitive Compensation: A salary and benefits package that rewards your hard work.
• Innovation Culture: A chance to work with cutting-edge technology and innovative projects.
• Collaborative Environment: A supportive workplace where your ideas matter.
• Growth Opportunities: Continuous professional development to help you reach your career goals.