Bachelor's degree in a technical field or equivalent practical experience.
Experience reading/debugging code in Java, C, C++, .NET, Python, Shell, Perl, or JavaScript.
Experience troubleshooting and advocating for customers' needs.
Ability to communicate in English and French fluently.
Preferred qualifications:
Experience in data analytics, warehousing, ETL development, data science, or other Big Data applications.
Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level.
Knowledge of Linux/Unix or Windows systems at a system/network administrator level.