Uber Program Manager II Tech 

United States, West Virginia 

458324630

About the Role

As a Program Manager, Tech you will be responsible for building & implementing products,scaling and optimizing processes, support different products and teams. You will work cross-functionally with Engineering, product, TPM and operations teams. You are required to wear multiple hats and be a Product Manager, Engineering Manager, Operations manager

This role requires operational excellence, Technology fluency, and experience with managing global processes, leveraging vendor partners or third-party contractors/consultants.

What you'll do

1. Define and build best in class products to support our knowledge work marketplace
2. Partner with engg and product teams align on the product strategy, priorities, technical design and execution
3. Facilitate and drive high-impact initiatives to improve process quality and the customer experience
4. Collaborate with key stakeholders for scoping and prioritizing project activities based on the business impact and team OKRs
5. Manage timelines, deadlines, feature sets, risks, change requests, releases, and track project budget and financial metrics
6. Focus on long term improvements by building, maintaining, and documenting best practices within the team and seek continuous improvement opportunities
7. Establish best practices across similar work streams such that they are reusable.

- - - - Basic Qualifications ----

What you'll need

1. Undergraduate degree in engineering, business or another technical field, MBA (preferred)
2. Able to adapt to ambiguous & fast-changing environments and business needs
3. Minimum of 5 years of experience managing cross-functional global projects, stakeholders and actionable insights
4. Excellent written and verbal communication skills, and able to communicate effectively with both technical and non-technical individuals
5. Demonstrated success in using data to make customer and product-focused decisions
6. Self-motivated with a strong affinity for vision setting, strategic problem solving, and driving action
7. Experience with process design and optimization, program management, customer support strategies, and quality assurance
8. Willing to explore and learn new technologies, hybrid processes

- - - - Preferred Qualifications ----

Experience working as a software developer and/or product manager

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .