Defines the value proposition for the product / feature changes and impact to clients.
Provides functional expertise in identifying, evaluating list of required network changes in partnership with Payment Network Office
Determines initial high-level system impacts, complete deep dive on system impact and determine design approach working with the technology teams
Represents changes for Demand Management process and participate in prioritization discussions by categorizing them into Must-Have, Should-Have, Could-Have, and Won't-Have
Provides Product support for Merchant Services’ payment hosts’ features and functions, including documentation to Technical Implementations, Client Solutions, and other internal business partners
Works in close collaboration with Technology partners to deliver required changes to the product offering
Creates the requirement Epics and own its end to end execution till post go live
Reviews and approve all Epics, User Stories and Test plans to ensure that the requirement is being delivered appropriately. Participate in Agile ceremonies as the product owner.
Manages timelines effectively and dependencies while monitoring blockers, liaising with stakeholders and functional partners
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Payments and merchant acquiring expertise - including knowledge of servicing, acquiring, processing, or issuing domains.
Demonstrated ability to execute operational management and change readiness activities.
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Strong analytical skills and the ability to interpret complex data sets, drawing actionable insights.
Proven ability to work independently and drive change.
Must have strong organizational skills to plan, organize and schedule resources
Experience with technical concepts and working with technical staff as needed.
Strong communication and presentation skills, Talent for communication of complex business topics
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization